For the past 70 years, Recovery Resources has been dedicated to improving mental health and wellbeing in our community. Doing so has required us to bridge the gap between the care available and the people who need that care. Our comprehensive prevention, treatment and recovery programs provide accessible, compassionate care for individuals experiencing mental health issues, addiction and gambling problems. Alongside organizations in our community, we create more integrated and effective responses to mental health and addiction concerns. Together, we’re meeting people where they are and strengthening our communities.
2024 Annual Report
Bridging the Gap for 70 Years
Our Funding
How Funds are Used
The ADAMHS Board of Cuyahoga County provides nearly a third of our budget annually.
Providing a Continuum of Care
Our partnership with The MetroHealth System means that addressing mental health and addiction happens alongside other health concerns: a true integration of care.
CORPORATE & COMMUNITY PARTNERSHIPS
Building Bridges for Mental Health
Communities thrive when we come together to address challenges. Our community partnerships are crucial in addressing crises and the growing demand for mental health support.
First CALL
From Crisis to Connection: Fostering Healthier Communities
In 2024, Recovery Resources and the cities of Shaker Heights, Cleveland Heights, Richmond Heights, South Euclid and University Heights launched First CALL (Crisis Assistance and Local Linkage), an innovative mental health response program. A dedicated team of licensed social workers, counselors and peer supporters respond independently but simultaneously with local police and fire departments to assist persons in crisis. This program offers continuous follow-up and support to individuals, facilitating access to essential mental health, addiction and other services, while effectively decreasing the volume of non-emergency calls to 911.
1,010
Referrals in 2024
944
Clients successfully served
2,117
Follow-up wellness checks
City of Lyndhurst
Trauma-Informed Community of Care
Recovery Resources has partnered with the City of Lyndhurst and Lyndhurst Police and Fire Departments to create a more trauma-informed community. We’re training city employees and first responders to effectively interact with community members experiencing trauma, helping to de-escalate challenging situations and quickly connect individuals to the most appropriate mental health care.
Program Goals
- Develop a workforce that recognizes trauma and its impact
- Connect community members to services
- Increase retention and job satisfaction for first responders
“In conversations with various members of patrol, several members stated they were able to recognize the signs of trauma when responding to calls, as well as stating they felt more comfortable with the way they responded to these calls because of the training they received.”
Chief Patrick RhodesCity of Lyndhurst
Recovery Resources Training Institute
Building Expertise in Mental Health and Addiction Treatment
The Training Institute offers professional development and continuing education opportunities for mental health professionals across northeast Ohio. Our training has helped hundreds of professionals maintain their licenses, gain their supervisory designation and learn about topics such as gambling disorders, anxiety, dual diagnosis, suicidal ideation, self-injury and more.
80
Different trainings in 2024
Customer satisfaction rate
Assist NOW
A Trusted Partner for Workplace Wellness
Assist NOW, the EAP division of Recovery Resources, is the longest-standing EAP provider in the area. We offer behavioral health services and training to municipalities, nonprofit organizations, service and professional industries, healthcare, manufacturing, construction and unions. Our providers specialize in gambling addiction, substance abuse intervention, immediate crisis response, conflict management, trauma-informed care and stress management.
“Over the past 4+ years, Assist Now has become an invaluable partner. Their expertly curated programs provide essential support for everything from personal and financial hardship to emotional trauma, addiction recovery, and grief counseling. Their dedication to mental health and well-being has had a profound impact on our employees, and we are deeply grateful for the compassion, expertise, and stability they bring to our workplace.”
Jason HessPhysician’s Ambulance
4,300
Employees served through Assist NOW in 2024
29
Organizations use Assist NOW
PREVENTION
Betting on Prevention: Gambling, Addiction, Life Skills and More
Recovery Resources offers education, training, and prevention services for the community to reach people before they need treatment. While our programs focus on various areas, our greatest focus in 2024 was gambling prevention.
250,000
Ohioans are affected by gambling disorders
15,075
People reached at our 2,519 casino outreach programs
2,553
Lottery outreach programs
5,426
Alcohol and drug outreach programs
The Power of Prevention Programs
CLINICAL TREATMENT
Resources for the Recovery Journey
At Recovery Resources, we’re here to support our clients and their families. In addition to offering treatment for mental and behavioral health, addiction and gambling, we connect clients to resources at every stage of recovery to equip them to live their healthiest lives.
Who We Treat
4,928
Completed Assessments
18,569
Clinical Treatment Completed Visits
10,794
Psychiatric Services Completed Visits
In Our Clients’ Words
RECOVERY
From Treatment to Tomorrow:
Supporting Recovery with Housing & Jobs
What occurs after clinical treatment is crucial for our clients’ success. It’s not just about health: safe and stable housing, along with gainful employment, is essential for sustaining recovery.
Housing
Recovery Resources manages 55 housing units for supportive or sober living.
They are all available for rent on a sliding fee scale for clients who meet eligibility criteria, which includes being actively in recovery from mental health and/or substance use disorders. Available housing arrangements include apartment living in shared and single apartments, condominiums, co-op living and a nine-bedroom sober living house for women. Peer support is also available to all residents to support success in their recovery journey.
66
Residents served in 2024
(45 in supportive housing,
21 in recovery housing)
9
Residents transitioned from agency housing into their own apartment/home or moved in with family/significant other
1
Resident became a homeowner
1
Peer support staff obtained CDCA certification
Learning to Fly
“I went to jail, and then I went to treatment. I heard about Monarch House and wanted to go there. I felt welcomed and immediately supported by Salina (peer support). Since being here, I’ve learned it’s OK to love yourself, work on yourself and put yourself first. I feel like I’m family with the girls I met at Monarch, and I’ve learned that walking, listening to classical music, watching TV, riding my bike and being outdoors are all healthy activities to help me.”
Employment
The Employment Alliance is open to residents of Cuyahoga County (age 18 and older) who receive treatment for mental illness and/or substance abuse disorder and wish to enter or return to competitive employment.
Support is available for pre-employment including work incentive planning, benefits counseling, community-based work assessment and adjustment, and career exploration. To aid in gaining employment services such as individualized job seeking skills training, job development and placement services are made available. Once employment is gained job coaching, retention and supportive follow-along ensure clients can maintain their employment to support their long-term stability and recovery.
Transforming Careers and Lives
“I was assigned a client that works as a tax consultant. They shared that working with the Employment Alliance changed their outlook on life—they feel complete with a full-time job, and their employer accommodates them with their anxiety. The client thanks Recovery Resources for everything, from the Employment Alliance and all the wrap-around services that have supported them.”
Deneen BakerEmployment Alliance
188
Employment Alliance clients
784
Vocational Rehabilitation clients
2025 Run for Recovery
Join us on August 9 as we come together to raise funds for those touched by mental illness, alcoholism, drug and other addictions. Whether you’re a walker or runner, a sponsor or a volunteer, we appreciate your support for the vital work of recovery.
